Lain DuongInnovation Challenge #1: Kmart AustraliaThe challenge: Analyse a company, their challenges, and develop ideas on how they could improve customer experience by anticipating and…7 min read·Jun 7, 2018--1--1
Lain DuongReusable coffee cup: Is Keepcups really a successful company?>Back to the main folio7 min read·May 13, 2018----
Lain DuongUX Study: EASYAUTO123.com — easy car buying with a not so easy website>Back to the main folio7 min read·May 9, 2018----
Lain DuongUXPsychology — the reading listHey all, this is an ongoing reading list for those that are interested in DESIGN and PSYCHOLOGY!!! Because how can you design for human…2 min read·May 3, 2018----
Lain DuongWhat are Service Design, CX, UX, and UI in the age of human-centric problem-solving?If you are familiar with Design Thinking, technology development and creative problem-solving, chances are you have heard of one of these…·6 min read·May 3, 2018----